{"id":525,"date":"2017-10-18T13:16:27","date_gmt":"2017-10-18T17:16:27","guid":{"rendered":"http:\/\/amy.imarketbeta.com\/blog\/?page_id=525"},"modified":"2017-11-14T15:41:30","modified_gmt":"2017-11-14T23:41:30","slug":"contact-forms","status":"publish","type":"page","link":"http:\/\/amy.imarketbeta.com\/blog\/part-2-staff-user-guide\/modules\/contact-forms\/","title":{"rendered":"Contact Forms"},"content":{"rendered":"

Contact Forms Module<\/h1>\n

Use this module to edit existing contact forms<\/a>\u00a0fields\/settings and to view contact form submissions.<\/p>\n

What Requires a Ticket?<\/h2>\n

The following types of edits are restricted to Development logins, and so, for any of the following requests please open a ticket to Development:<\/p>\n

    \n
  1. Adding a new form<\/li>\n
  2. Deleting a form (and its corresponding page)<\/li>\n
  3. Editing form field text or multiple choice options<\/li>\n
  4. Changing a form field’s “type” (i.e, text input, multiple choice, radio options, etc.)<\/li>\n
  5. Rearranging the order of form fields<\/li>\n
  6. Adding a new field separator<\/li>\n
  7. Adding emails to the spam-protection blacklist<\/li>\n
  8. Altering a form’s default lead status<\/li>\n
  9. Turning on\/off form completion emails<\/li>\n
  10. Changing the type of spam protection in place<\/li>\n<\/ol>\n

    Edit Contact Forms<\/h2>\n

    Edit an Existing Contact Form<\/strong><\/p>\n

      \n
    1. Click the “Forms” button in the upper left-hand of the window to edit\/view all forms. To edit a form, click on the yellow button with the form’s name, or select the corresponding “List Fields” from the right-hand side.\"\"<\/li>\n
    2. Some form fields will be grayed out because they have Developer-only permissions. If a form field is available for editing, you can toggle it as visible\/hidden and required\/not required per client’s specifications. To make changes to a grayed out field, please open a ticket to Development.\"\"<\/li>\n
    3. On the right-hand side of the editor window, the form’s general settings will display. Selecting “edit” will open a new window where you can edit the confirmation message and change the email addresses assigned to receive standard notification emails.
      \n\"\"<\/li>\n<\/ol>\n

      Viewing\/Editing Leads<\/h2>\n

      Clicking the blue “Leads” button in the upper left-hand corner of the editor window will open the Leads view.<\/p>\n

      By default, the window will display all form submissions for the past month. You can alter the date range by using the yellow “Search By Dates” button on the right-hand side. To filter submissions by each form, select the yellow button with the form name you wish to view.<\/p>\n

      The content of a particular form submission can be viewed by selecting the corresponding yellow “view” button to the left of the submission details. The details available in the list view are:<\/p>\n

        \n
      1. Date of submission (the timestamp is displayed in the timezone of the company)<\/li>\n
      2. The IP address where the form submission was sent from<\/li>\n
      3. The email address entered by the form submitter<\/li>\n
      4. The name of the form submitted<\/li>\n
      5. Whether or not the form counts as a lead (this defaults to the lead’s settings, but you can change this by toggling the icon in the lead column).<\/li>\n
      6. The medium and source of the lead. This information is gathered using\u00a0 the iMS Analytics tool.<\/li>\n<\/ol>\n

        \"\"<\/p>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        How to use the contact forms module to edit contact forms and view contact form submissions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":521,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/pages\/525"}],"collection":[{"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/comments?post=525"}],"version-history":[{"count":7,"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/pages\/525\/revisions"}],"predecessor-version":[{"id":1765,"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/pages\/525\/revisions\/1765"}],"up":[{"embeddable":true,"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/pages\/521"}],"wp:attachment":[{"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/media?parent=525"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/categories?post=525"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/amy.imarketbeta.com\/blog\/wp-json\/wp\/v2\/tags?post=525"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}